Thursday, April 15, 2021

Talent Management in Private Schools


Today is called as the age of increasing competition among the organizations against the limited resources (Payambarpour & Hooi, 2015). These days, organizations reached higher perception that talented human resources are valuable resources and if they can be managed well (Saadat & Eskandari, 2016). It is clear that getting benefits from talented human resources requires proper management and this is one of the major challenges for organizations (Sayyad , et al., 2011)

Therefore, Talent Management as a system of identification, recruitment, training, promotion, and retention of talented people has been proposed with the aim of optimizing the organization and to achieve business results (Saadat & Eskandari, 2016). Today, Organizations fully recognized that it is required the best talent human resources and perceive the business environment. Parallel understating the talents are the critical resources that need management for getting the best results (Saadat & Eskandari, 2016).

‘Talent management contains strategies and protocols for the systematic attraction, identification, development, retention and deployment of individuals with high potential who are of particular value to an organization’ (Tansley & Tietze, 2013). As in this view, individuals with high potential and it is usual achieved organizations goals.

According to (Lewis & Heckman, 2006), talent management is defined in three ways: 1) as a combination of standard human resource management practices such as recruitment, selection and career development; 2) as the creation of a large talent pool, ensuring the quantitative and qualitative flow of employees through the organization ; 3) as a good based on demographic necessity to manage talent.  

Not only that but also talent management is a new idea or simply a bundle of existing practices has been questioned (Iles & Preece, 2010). Talent management is an idea that has been around a long time. It’s been relabeled (Warren , 2006). Talent was defined by (Michaels, et al., 2001) as the sum of a person’s abilities his or her intrinsic gifts, skills, knowledge, experience, intelligence, judgment, attitude, character and drive. It also includes his or her ability to learn and grow. Talent is what people must have in order to perform well in their roles and make a difference to organizational performance through their immediate efforts (Armstrong & Taylor, 2014).

There are different types of who should be involved with organization talent. According to (Iles & Preece, 2010) identified following three perspectives.

1.      Exclusive people – key people with high performance and/or potential irrespective of position.

2.      Exclusive position – the right people in the strategically critical jobs.

3.      Inclusive people – everyone in the organization is seen as actually or potentially talented, given opportunity and direction.

As first two perspectives are most common (Iles & Preece, 2010). For example, the organization in which I work, a leading international school, practices formal qualification based technique to allocate teachers to different sections such as diploma holders for preschool section, higher national diploma holders and graduates for primary section and upper school consists with only graduates. Sectional heads are appointed based on their experience and performance by the principal. Deputy Principal and principals are appointed by the board of directors headed by the chairman. End of each academic year the salary increments are decided via principals’ recommendation and performance appraisals by the school management.

I suggest that strategic planning has to be introduced with attracting, recruiting, developing and deploying. The school management should invest significantly in developing and training high potential teachers. The selection criteria should concern cultural fit as formal qualifications are not always the best predictor of performance and retention.

According to (Clarke & Winkler, 2006), the inclusive people approach is comparatively rare in practice, although there have been strong advocates of it such as (Buckingham & Vosburgh, 2001), who wrote that talent is inherent in each person: HR’s most basic challenge is to help one particular person increase his or her performance; to be successful in the future we must restore our focus on the unique talents of each individual employee, and on the right way to transfer those talents into lasting performance.

The process of Talent Management & Talent Pipeline

According to (Armstrong & Taylor, 2014) explained that the process of talent management and talent pipeline parameters mainly affected to the organizations. The following illustrated (Figure 1 & Figure 2) expounded that, to develop and maintain a pool of talented people through the talent pipeline, which consists of the processes of resourcing, career planning and talent development that maintain the flow of talent needed by the organization.

Figure 1 The Talent Management Pipeline

Sources: (Armstrong & Taylor, 2014)

 

Figure 2 The Talent Management Process


Sources: (Armstrong & Taylor, 2014)

·         Talent planning - The process of establishing how many and what sort of talented people are needed now and in the future.

·         Resourcing − the outcomes of talent planning are programmes for obtaining people from within and outside the organization (internal and external resourcing).

·         Talent identification – the use of talent audits to establish who is eligible to become part of the talent pool and to benefit from learning and development and career management programmes.

·         Talent relationship management – building effective relationships with people in their roles.

·         Talent development – learning and development policies and programmes are key components of talent management.

·         Talent retention – the implementation of policies designed to ensure that talented people remain as engaged and committed members of the organization.

·         Career management –this is concerned with the provision of opportunities for people to develop their abilities and their careers so that the organization has the flow of talent it needs and they can satisfy their own aspirations.

·         Management succession planning – as far as possible, the objective is to see that the organization has the managers it requires to meet future business needs.

·         The talent pipeline – the processes of resourcing, talent development and career planning that maintain the flow of talent needed to create the talent pool required by the organization.

·         The talent pool – the resources of talent available to an organization.

According to (Cappelli, 2008) suggested that the signs of a successful talent management strategy are that it is inclusive and that it can address and resolve any incongruity between the supply and demand of talent. He identified that too many firms have more employees than they need for available positions, or a talent shortfall, and always at the wrong times.

Not only that but also talent management is key to engage with employee (Mcdonnell, et al., 2017) . Talent management can lead to elevated levels of employee engagement. This relationship between talent management and employee engagement is mediated by psychological empowerment, since talent management practices increase employees’ perception of empowerment, which may increase their levels of engagement in the organization (Kluijtmans , 2019). The fulfillment of the psychological contract also moderates the relationship between talent management and employee engagement, as employees can adjust their input based on a reciprocal relationship between them and the organization (Tarique & Schuler, 2010).

Talent management practices should foster and increase perceived psychological empowerment for employees to experience this empowering workplace in which they are showing increasing amounts of engagement to the organization (Kuvaas, 2008). Talent management as a whole is a tool that emphasizes organizational activities and processes that involve identification of key positions, development of a talent pool of high potential and performing individuals and the development of HR practices to facilitate the fulfilment and continuance of these positions (Collings, et al., 2009).

Conclusion

The typical focus on talent management is on differentiated performance .This differentiation related to individual employee performance. The Most of the organizations grant most of the rewards, incentives and attention on their top talent ‘Best’; give less recognition, financial awards, and development attention to the majority of other employees ‘Average’; and work blindly to weed out employees who do not meet with expected performance and are classified to have poor potential ‘Poor’. Since isolation of employees can be counterproductive organizations should develop and train high potential   individuals. It is really appreciated if the organizations can think of more inclusive approach and attempt to address the needs of employees at all levels of the organization. Core values and business principles can be integrated into the talent management process such as recruitment and selection methods, leadership development activities and benefit programs. Through differentiation step in talent management organization manage to establish branding which help them to stand apart from other competitors.

References

Armstrong, M. & Taylor, S., 2014. Armstrong's Handbook of Human Resource Management Practice. 13 ed. UK: Ashford Colour press Ltd.

Buckingham, M. & Vosburgh, R. M., 2001. The 21st century human resources function: it’s the talent, stupid. Human Resource Planning, 24(4), pp. 17-23.

Cappelli, P., 2008. Talent on Demand – Managing Talent in an Age of Uncertainty. Boston : Harvard Business School Press .

Clarke , R. & Winkler, V., 2006. Reflections on Talent Management. London: CIPD .

Collings, D. G., Scullion, H. & Vaiman, V., 2009. European perspectives on Talent Management. European Journal of International Management, 5(5), pp. 453-462.

Iles, P. A. & Preece, D., 2010. Talent management and career development. In: Hand Book of Leadership and Management Development. Gower: Farnham, pp. 243-260.

Kluijtmans , T. J., 2019. Increasing Employee Engagement through Talent Management, as moderated by Psychological Contract Fulfillment and mediated via Psychological Empowerment., Tilburg: Tilburg School of Social and Behavioural Sciences .

Kuvaas, B., 2008. An exploration of how the employee–organization relationship affects the linkage between perception of developmental human resource practices and employee outcomes. Journal of Management Studies, 45(1), pp. 1-25.

Lewis, R. E. & Heckman, . R. J., 2006. Talent management: A critical review. Human Resource Management Review, 16(2), pp. 139-154.

Mcdonnell, A., Collings, D. G., Mellahi, K. & Schuler, R. S., 2017. Talent management: A systematic review and future prospects. European Journal of International Management, 11(1), pp. 86-128.

Michaels, E. D., Handfield-Jones, . H. & Axelrod, B., 2001. The War for Talent. Boston: Harvard Business Review Press; Illustrated edition.

Payambarpour , S. A. & Hooi, L. W., 2015. The impact of talent management and employee engagement on organisational performance. International Journal of Management Practice, 8(4), pp. 311-335.

Saadat, V. & Eskandari, Z., 2016. Talent management: The great challenge of leading organizations. International journal of Organizational Leadership , Volume 5, pp. 103-109.

Saadat, V. & Eskandari, Z., 2016. Talent management: The great challenge of leading organizations. Industrial Management Institute , Volume 5, pp. 103-109.

Sayyad , S., Mohammadi , M. M. & Nikpour, A., 2011. Talent management as a key concept in organizational domain. Monthly of Work & Society, Volume 135, pp. 81-86.

Tansley, C. & Tietze, S., 2013. Rites of passage through talent management progression stages: an identity work perspective. International Journal of Human Resource Management, 24(9), pp. 1799-1815.

Tarique, I. & Schuler, R. S., 2010. Global talent management: Literature review, integrative framework, and suggestions for further research. Journal of world business, 45(2), pp. 122-133.

Warren , E. C., 2006. Curtain call. People Management, 23 March, pp. 24-29.

 

 

 

28 comments:

  1. Agreed, Talent management is a topic that discussing research for increasing employee retention. Some components of talent management are professional, career development, strategic employee planning, motivation, compensation and benefits, talent acquisition and retention (Christensen et al., 2008).

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  2. Yes Niventhni talent management reflects employee retention. Talented employees leave the organization if they are not satisfied with the total rewards, leadership and organizational policies, etc., these problems occur when proper talent management practices are not in place (Griffeth & Hom, 2001).Moreover, Talent management is concerned with the systematic identification of positions which are key to the organization’s competitive advantage sustainably over time, coupled with the identification, development and management of one or more talent pools which are comprised of high performing individuals with the high potential to be appointed to work in these positions now and in the future (Collings & Mellahi, 2009).As you mentioned different technique can be practiced to approach better talent management in an organization.

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  3. Agreed with your point Gagana, in addition to that as said by Ashton & Morton,(2015) talent management is one of the most capital changes faced by the organization in modern days and normally organizations tend to have peoples with capabilities and committed workforce needed for current and future organizational success.

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  4. Yes, what you mentioned is very true. Stockley (2007) states that the talent management is a very conscious, deliberate approach adopted by the organization to attract, develop and retain people who possess the right competencies, attitude and aptitudes to meet the strategic objectives of the organization.

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  5. Agreed and further,Talent management starts with the business strategy and what it signifies in terms
    of the talented people required by the organization. Ultimately, its aim is to develop
    and maintain a talent pool consisting of a skilled, engaged and committed workforce.
    Its elements are described below Armstrong,(2006.

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    1. While agreeing I would like to add In fact, talent management includes complete set of process for recognize, managing people for successful business strategy that organization used it (Ballesteros, 2010).

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  6. Well said Gagana, Lewis and Heckman (2006) asserts that talent management in most companies are focused on hiring and rewarding high performers even with disregard to the specific needs of the organization and mostly terminate low performers. Organizations don't find the root cause for low performers and disregard the fact that for some tasks competent performers may be acceptable (Boudreau & Ramstad, 2005).

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    1. Yes, I agree with you all the employees should be involved in the process to achieve common goals of the organization. Employee engagement is all about how an employee is emotionally and intellectually committed to an organizational group. An engaged employee is always fully participative and enthusiastic about the assigned job responsibilities (Falcone, 2006).

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  7. Yes Gagana , in today’s global business environment, talent management becomes one important source of competitive advantage that creates value for all companies. Hence, leaders in any organization work very hard to attract, hire, develop and retain talent. Because they believe that people are the only assets that innovate in any organization and innovation is the only path to sustain performance (Baqutayan, 2014).

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    1. Exactly talent management process enhances the retention of the talented employees. Major companies today are facing the challenge of retaining their talent competes in the global markets (Schuler et al., 2011; Scullion et al., 2010). Talented employees leave the organization if they are not satisfied with the total rewards, leadership and organizational policies etc., These problems occur when proper talent management practices are not in place (Griffeth & Hom, 2001).

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  8. You are accurate about the requirement of effective talent management in private schools. The research of Behrstock (2010) indicated that those who are managing talent in the private sector are focused on Gen Y. Further, the literature suggests that it is beneficial to take a coordinated approach to develop talent management policies and practices.

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    1. While agreeing with you I would like to add, High standard HR practices contribute to a company’s profitability and market value and decreasing employee turnover rates (Batt, 2002).

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  9. Agreed with your point Gagana. Adding more to the content, Talent management is a critical issue for most organizations. Although an effective talent management program has several components, including a valid selection system, a well-designed on-boarding program and effective mentoring, it begins with a well-designed recruitment program. Simply stated, if the “right” people are not recruited, the effects of the other components of a talent management program are limited (Breaugh, 2009).

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    1. Agreed, if the best candidates are not recruited it is difficult to reach the expected organizational outcomes. Turnover reduction of these positions is important for organizational success, there is also view that improving employee turnover reduction beyond certain point will lead to diminishing marginal returns (Boudreau & Ramstad, 2007)

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  10. There are several factors derived from the survey when comes to Talent Management. It would be best to consider the movement of people in your organization, such as how they enter the organization, develop their skills, and enter or leave the organization. Talent management is helps to attract and retain talented people and also it helps to identify and eliminate inappropriate talents also. (Ulrich, 2008; Ulrich & Brockbank, 2009).

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    1. Agreed, the talent management process can be utilized to retain the talented employees. Organizations have to attract, develop and retain their talented employees, and, as long as possible, especially those who are extraordinary talented (Taie, 2015). Therefore, organizations are competing against each other to acquire and retain talents in order to maintain their operations and continue to grow ( Lyria, 2014).

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  11. Hankin, (2017), mentioned that the mere presence of talent or talented workers does not ensure success enhancement in performance. Organizations need to invest in proper utilization of the talent for the advantage of the organization. In other words, organizations need to “Manage Talent” (Dooher, 2016).

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    1. Well said, just existing talents will not reflect organizational objectives, Stockley (2007) states that the talent management is a very conscious, deliberate approach adopted by the organization to attract ,develop and retain people who possess the right competencies, attitude and aptitudes to meet the strategic objectives of the organization.

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  12. (Garavan, Carbery, & Rock, 2012) have proposed a comprehensive definition of the term talent which is given below: “A code for the most effective leaders and managers at all levels, who can help a company fulfill its aspirations and drive its performance. Managerial talent is some combination of a sharp strategic mind, leadership ability, emotional maturity, communications skills, and the ability to attract and inspire other talented people, entrepreneurial instincts, fundamental skills and the ability to deliver results (Micheal, 2002).

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    1. Indeed, Salkey (2005) cited that today organizations have realized that the talented employees are the assets to the organizations which need to be developed and retained for long term. HR managers should therefore, focus on benchmarking the best talent management practices in the industry to sustain the success for long term.

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  13. Agree with you. According to Armstrong,M.,2006), talent management has been called a fad or a fashion, but David Guest argues that: ‘talent management is an idea that has been around for a long time. It’s been re-labelled, and that enables wise organizations to review what they are doing. It integrates some old ideas and gives them a freshness, and that is good’ (Guest cited in Warren 2006, p 29)

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    1. I agree with you. Moreover, Kamil, et.al, (2011) stated that in order to grow fast and to achieve high performance, all the organizations need to incorporate effective talent management strategies.

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  14. Agree with your point Gagana. Chartered Institute of Personnel and development (2007) states that "Talented individuals are those who can make the greatest difference to organizational performance, either through their immediate contribution or in the longer term by demonstrating the highest levels of potential". Therefore developing and retaining talent within an organization is vital for organization to sustain.

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  15. I am not in a position to admit your view about talent management instead I suggest that talent management is one of the key factors of human resource manage. On today´s competitive market talent management is the basic driving force for the company to be successful ( Rop, 2015).

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  16. Agreed, A study done by Richard et al (2011), cited in Baqutayan (2014) evidently explains the need for talent management is a strong plea for better business performance. Psychologically, when the employee is placed in the right position surely he/she will have a better business outcome.

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    1. Indeed, there is a close link between talent management and organizational performance. Khan, et.al, (2011) found out that talent management has positive impact on the attitude of the employees and also the organizational performance.

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  17. Agreed. As per social capital theory, talent management helps to have the existing employees trained and coached hence improving their skills and knowledge and further into becoming future managers (Kibera1 & Evans, 2019). Talent management in schools is crucial as they function based on teaching skills. Therefore, strategic leaders should implement effective talent management processes in place as early as possible for business continuity and develop sustained competitive advantage (Mousa & Ayoubi, 2019).

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    1. Indeed, Collings& Mellahi (2009) stated that the organizations which have talent management practices in place have enhanced performance and productivity. And to achieve this, they need to develop their high performing workforce in order to fill the top positions.

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Talent Management in Private Schools

Today is called as the age of increasing competition among the organizations against the limited resources (Payambarpour & Hooi, 2015) ....